Too much still runs through you, or through two or three key people.
The business has grown faster than the way it's organised.
You suspect the team sees the business differently from you, but have no evidence.
Nobody is quite sure who owns what, so important things fall between people.
The strategy makes sense, but it isn't showing up in how people spend their day.
You want to step back, or grow, and aren't sure the organisation can take it.
None of these is a verdict on the business. Each is a question that evidence can answer.
Leadership and team can see the same business differently
Leadership and the team answer the same 30 questions, each worded for their own view. The gap between them is measured question by question, not guessed at.
Q6 · DirectionIllustrative
Leadership
We have a clear understanding of where the business is heading over the next 1–3 years.
Team
I understand where the business is heading over the next 1–3 years.
Team2.30Leadership3.60
1Strongly disagree2Disagree3Agree4Strongly agree
+1.30Meaningful gap
Illustrative example for a fictional company, question 6, Direction. On the four-point scale from 1, Strongly disagree, to 4, Strongly agree, the team averages 2.30 and leadership averages 3.60. The gap is +1.30, a Meaningful gap, with leadership higher.
A gap is not a verdict, and nobody is assumed to be wrong. It shows you where to look, and it starts a better conversation.
The Business Health Check compares both views, one by one
It covers six areas of the business and takes about four weeks from setup to the Business Health Snapshot, the report you receive.
1
Collect
Leadership and the team answer the same questions, on any device or on paper. Answers are confidential and never attributed to individuals.
2
Measure
Each answer is scored on a four-point scale. Every figure is ordinary arithmetic you can check by hand.
3
Compare
The two groups are compared question by question. Written reasons and themes then explain the gaps, and you choose the priorities.