Framework 1 of 5

Where the business is going, and whether everyone knows

Direction is the first of The BoldLine Group's five frameworks. It sets out the business direction you want as owner, and tests whether the team understands it the same way.

Signs you may need it

  1. The direction is clear in your head, but you're not sure it's clear to anyone else.
  2. People can't say what the priorities for the next 12 months are.
  3. Priorities seem to change from one month to the next.
  4. The Health Check showed leadership and the team see direction differently.
  5. Decisions follow whatever is most urgent, not where the business is heading.

The questions about business direction it answers

Destination
Where do you want the business to be over the next one to three years?
Your role
What do you want your own role to be as the business changes?
Clarity
Is the direction written down, or does it live mainly in your head?
Understanding
Does the team understand where the business is heading?
Connection
Do people understand what the direction means for their own work?

Where it fits

Draws on
The Business Health Check, especially how leadership and the team answered the five Direction questions, and a conversation with you as owner.
Feeds into
Priorities, which turns direction into a few things people work on. Organisation Effectiveness later tests whether the organisation can deliver it.

Next: Priorities

Next

Priorities

What matters most?